Career Ascent Training is committed to protecting the privacy of those who use our site and services. This privacy policy explains how we collect, use, and protect your personal data when you interact with our online platform and services, which include interview coaching, mock interview practice, resume and cover letter writing, behavioral interview skills training, career transition support, presentation skills coaching, online interview preparation courses, and confidence building for interviews. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).
We collect personal data that you provide to us directly, such as when you sign up for our services, fill out forms on our site, communicate with us, or participate in online courses. This may include: - Your name - Contact information (such as your email address and phone number - though we do not provide these details in this policy for contact) - Information about your professional background, career goals, and experiences relevant to the services you seek - Payment information (processed securely by third-party payment processors; we do not store full payment card details) - Communications with us (such as emails, messages, and feedback)
We also automatically collect certain information when you visit our site, including: - Information about your device and browser - Your IP address - Pages you view and your activity on the site - How you arrived at our site
We use your personal data for the following purposes: - To provide, operate, and maintain our services - To process your transactions and manage your service requests - To communicate with you about your account, services, and updates - To personalize your experience on our site and within our services - To improve our services, site, and offerings - To understand how users access and use our site and services - To develop new products, services, features, and functionality - To detect and prevent fraud, abuse, and other harmful activity - To comply with legal obligations
We process your personal data based on the following legal grounds: - Your consent: We may process your data based on your clear consent for specific purposes. You have the right to withdraw your consent at any time. - Performance of a contract: We process data necessary to fulfill our contractual obligations to you when you use our paid services. - Legitimate interests: We process data where it is necessary for our legitimate interests, such as improving our services, preventing fraud, or communicating with you, provided these interests do not override your rights and freedoms. - Legal obligations: We may process data to comply with applicable laws and regulations.
We may share your personal data with third parties in certain circumstances: - Service Providers: We engage trusted third parties to perform functions and provide services to us, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These third parties will only process your personal data on our behalf and are bound by contractual obligations to keep your data confidential and secure. - Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. - Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
We retain your personal data only for as long as necessary to provide our services, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure.
Depending on your location and applicable law, you may have the following rights regarding your personal data: - The right to access: Request a copy of the personal data we hold about you. - The right to rectification: Request correction of any inaccurate or incomplete data we hold about you. - The right to erasure: Request deletion of your personal data in certain circumstances. - The right to restrict processing: Request that we limit the way we use your personal data. - The right to object to processing: Object to our processing of your personal data based on our legitimate interests or for direct marketing purposes. - The right to data portability: Receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller. - The right to withdraw consent: Withdraw your consent at any time where we rely on your consent to process your data.
To exercise any of these rights, please contact us using the physical address provided below. We may ask you to verify your identity before responding to your request.
Our site uses cookies and similar tracking technologies to collect information about your browsing activities, which helps us provide and improve our services, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Our site may contain links to third-party websites. This privacy policy applies only to our site and services. We are not responsible for the privacy practices of other websites.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site.
If you have any questions or concerns about this privacy policy or our data practices, please contact us via mail at:
Career Ascent Training
340
Queen Street,
Level 5,
Melbourne, Victoria,
3000
Australia